Refund policy
Effective date: 01/01/2025
Refund Policy
At Amazon FBA Navigators, we strive to provide high-quality services, training, and community experiences. However, we understand there may be situations where a refund is required.
Below is our clear and fair Refund Policy:
Subscription Refunds
Cancellation Notice: Members can cancel their subscription at any time with 7 daysā€™ notice.
Upon cancellation, access to the community and its features will be revoked immediately after the 7-day notice period.
No Prorated Refunds: Payments for the current billing cycle are non-refundable.
Online Courses Refunds
Members have the right to cancel an online course and request a full refund within 14 days of purchase.
To qualify for a refund:
The member must not have accessed the course material, including videos, downloads, or other content.
Once course content has been accessed, the purchase becomes non-refundable.
Premium Services
Premium services, such as live video training rooms, downloadable tools, or mentorship, are generally non-refundable.
Refund requests for premium services will only be considered under exceptional circumstances at the discretion of the Amazon FBA Navigators Support Team.
Free Trials and Promotional Offers
Free trials and discounted offers are provided as opportunities to explore the community and resources.
Refunds are not applicable for free trials or promotional discounts once the member transitions to a paid plan.
Refund Process
To request a refund, please contact us via email at [email protected] with the following details:
Full name and email address used during registration
Details of the product or service purchased
Reason for the refund request
We aim to review and process all refund requests within 7 business days. Approved refunds will be credited back to the original payment method within 5 to 10 business days, depending on your bank or payment provider.
Policy Compliance
By purchasing any subscription, course, or premium service, you agree to abide by the terms of this Refund Policy.
For any further questions or clarifications, please contact our support team at:
Email: [email protected]
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